Faq
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Frequetly Asked Questions
SHIPPING
The cost of shipments to Italy is €6, they are free for orders over €70.
For shipments outside Italian or European borders, shipping costs and delivery times may vary.
For shipments to countries outside the European Union, any import customs fees will be borne by the recipient.
Delivery generally takes place within 24-72 hours of order acceptance.
RETURNS
All returns must be made no later than 14 working days from the date of receipt of the products, by sending an email to info@dggroupsrl.it or following the procedure in your reserved area.
The cost of return in Italy is €6 and is paid by the customer, it is free for all orders exceeding €70.
Refunds
The refund procedure is started automatically after requesting a return.
The refund will be made within 14 working days of receiving the return and the amount, net of any shipping costs and handling costs of €5.50, will be credited back using the same payment method.
Payments
JIJIL online boutique accepts several payment methods:
Credit card
Paypal
Wire transfer
Cash on delivery (only in Italy)
User area
You can place an order as a guest without creating an account. However, without
account you will not be able to monitor the status of the order or the related return. We recommend that you create an account in order to access your order history and personal information.